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Operations Manager (M/F)

bij eSaturnus in Leuven (fulltime)

eSaturnus has more than ever the ambition to grow!

Do you fancy working in a high-tech medical environment? Are you eager to learn, creative and innovative?
Do you like working in a flexible and dynamic environment?
Moreover, do you want to use your capabilities for creating relevant technology, eventually resulting in better and safer health care…?
If the above description fits you, we would love to meet you… we might have the ultimate job offer for you!

eSaturnus is a young, fast growing technology provider for the hospital market. We have reached a point where ‘Operations’ and R&D must be decoupled. Clients and partners need professional and dedicated follow-up. The Development team, however, should be able to focus. Clients and sales should no longer interact directly with the Development team working on core products and technologies. Therefore, we are starting a new department, ‘Operations’, at the same level of ‘R&D’ and ‘Sales And Marketing (SAM)’ and have a vacancy for an (M/F) “Operations manager”. The Operations manager will be the primary contact between the technical staff of our clients, our installation partner and eSaturnus.

Required education, skills and experience : *Graduate to Master or equivalent : Electronics, Software, Engineering or related

*Networking experience, configuration, analysis, …

*System administration Linux/Unix (some Windows client/server administration)

*Advanced Software deployment, problem solving and analysis

*Scripting & automation

*Capable of finding, deploying and supporting internal tools needed for operations.

*You master (some) technical writing, and can produce documentation on the user or partner level of existing processes and tools.

*Excellent communication skills. Fluent in English. Capable of speaking French and Flemish.

*You work both in the office and at the client’s premises, in a national and international setting.

*4 years of experience is minimally required

Your task:
1.You communicate with our installation partner(s), and follow up their work. Installation and project planning or project management is an essential part of your job.

2.For all clients and partners you are (or your department is) the primary access point, for non sales-related tasks. Partner training and the creation of the necessary training materials is a part of your job.

3.Documentation of processes, tools and products is a challenging sub task of your work. You are able to define –internal or external- what is needed as a support channel, help desk etc. You can directly or indirectly implement this.

4.You can manage a complex software and hardware installation, or troubleshoot it when a partner encounters a problem. The solution to new problems find their way to the documentation, and if appropriate this is signaled to R&D as a possible product enhancement.

We offer a challenging position in a small, dynamic and rapidly expanding team.

Please feel invited to request more information, or send your application and curriculum vitae to:

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Gepubliceerd op 12-02-2010